Argus Business Solutions Group


Terms of Service Agreement

  1. AGREEMENT.
    In this Terms of Service Agreement ("agreement"), "you" and "your" refer to each customer, "us", "we" and "our" refer to Argus Business Solutions Group, and "services" refers to our hosting services. You agree to be bound by this Terms of Service Agreement, and any modifications to this Agreement that we post on our Web site, as long as you continue to use our services.

  2. FEES FOR HOSTING SERVICE.
    Our hosting service is billed on the first of every month. You agree to pay us the applicable hosting fee each month until you cancel the service. If payment is not received within 30 days of the due date (for example, if your credit card company declines to authorize a charge to your credit card and you do not provide alternate payment within 30 days), we may suspend your use of the services until payment is made. To reinstate service you have to pay all Hosting Fees in arrears.

    There are no setup fees, or contracts.

  3. HOSTING CANCELLATION AND REFUNDS.
    You may cancel hosting at any time by submitting a support ticket with your request. We will refund any full months of your Hosting Fees when you have paid in advance less any open balances owed to us. If you have registered a domain name that fee can not be refunded, however, you will have ownership of that domain name until it expires and the domain can be transferred to any ICANN Approved Registrar of your choosing.

    There are no cancellation charges unless the you have received a free domain name with an annual pay order and in which case you shall be charged a $10 Early Termination Fee and shall be refunded the difference.

  4. HOSTING SERVICE GUARANTEE.
    We guarantee 99.9% uptime or better. If your hosted service is not available to the public at least 99.9% of the time in any given month, we will credit the service fee against you next Invoice, with a prorated amount, of the period that your site was inaccessible upon customer request.

  5. FEES FOR "DOMAIN NAME" REGISTRATION ARE NON-REFUNDABLE.
    Most of the time is not technically possible to cancel or modify a domain name after it is registered, so we cannot offer a refund if you change your mind or realize you made a typographical error. Please verify that you have spelled your domain name correctly, and that you actually want to register the name you have typed, before finalizing your order. However, If you find yourself with a domain name issue please open a ticket with us and we MAYBE able to get a refund, on your behalf from the underlying Registrar, at their discretion, in accordance with ICANN Polices.

  6. NO SPAM.
    You may not send unsolicited bulk messages, commonly known as "spam". You may not intentionally receive replies from, or distribute information to, any person responding to unsolicited bulk messages. You may not provide support to others who send unsolicited bulk messages (for example, by offering e-mail addresses or bulk mail software for sale). More generally, you may not engage in any activities that could cause our computer systems to be added to antispam blacklists, such as the MAPS RBL. Finally, you may not have engaged in these activities elsewhere before opening an account with us.

    An "unsolicited bulk message" is defined as one of five or more similar e-mail messages sent within 24 hours to persons with whom you have had no prior communication, or any Usenet newsgroup message that primarily advertises your Web site without contributing to an ongoing discussion (except in the case of messages to newsgroups with a charter or FAQ that specifically encourages "announcements" related to your topic).

    By way of example, note that this section of the agreement specifically prohibits:

    Promoting your Web site by sending e-mail messages to any list of recipients, unless you have personally verified that each recipient has asked to receive such e-mail from you (purchasing a list of addresses that the seller claims to be "opt in" is not sufficient, as most such lists are fraudulent).

    Promoting your Web site by posting messages to Usenet newsgroups, unless that newsgroup's charter specifically allows such announcements or you are legitimately participating in active discussions that include other people ("legitimately participating" means posting messages that go beyond simply advertising your Web site).

  7. BULK MAIL.
    You may use our services for promotion of your goods, services or web site through mass email, so long as all address lists are opt-in, verified and maintained by you, a valid un-subscribe process in maintained that we may review, and that you follow any and all applicable local, state, federal, and international laws governing unsolicited email. Furthermore, mailings are limited to 500 messages no more than two (2) times per week. If you require additional bulk mailing services, please contact us about managed hosting services.

  8. PCI COMPLIANCE OF ECOMMERCE
    We provide PCI Compliant hosting services as long as you use our dedicated PCI Compliant Servers that has the additional security as required by PCI-DSS. This is true for even a small web site that has a link to a remote credit card processing service. Failing to notify us of such a requirement does not obligate us upon any breach of the service or loss of revenue or fines by levied against you by your Credit Card Merchant, the State of Pennsylvania, the Federal Government or other such government or non-governmental organization that has jurisdiction over such an event.

  9. NO ILLEGAL ACTIVITIES.
    You may not use our services to distribute information that infringes the intellectual property rights of others, to sell products by mail order that cannot be legally sold and shipped within the United States, to distribute information that primarily describes illegal activities, to gain unauthorized entry to any computer system, or to perform other illegal activities.

  10. NO HATE SPEECH.
    You may not use our services to distribute material intended to denigrate or defame private individuals or groups of people identified by their race, religion, national origin, gender, or similar group identity. (Non-libelous criticism of public figures is permitted.)

  11. VIOLATIONS.
    If we determine that you have intentionally violated the NO SPAM, NO ILLEGAL ACTIVITIES, or NO HATE SPEECH provisions of this agreement, we will immediately terminate your use of the services without refund. The determination of any such violation shall solely rest with us. If you intentionally violate the NO SPAM provision of this agreement, we will also charge you for the time we spend responding to and investigating complaints about your activities, at a rate of $175 per hour. You agree in advance to pay for any such charges.

  12. LIMITATION OF LIABILITY.
    Our entire liability, and your exclusive remedy, with respect to any services provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for the services. We shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use of or inability to use the services, or for the cost of procurement of substitute services.



Argus Business Solutions Group
2838 Old Welsh Road, Willow Grove, Pennsylvania 19090
Sales(at)ArgusBusinessSolutionsGroup.net

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